Terms & Conditions of Sale
Equipment Ohio (“http://www.equipmentohio.com”) owns and operate this Website. This document governs your relationship with http://www.equipmentohio.com, (Equipment Ohio). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
While we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
In order to contract with http://www.equipmentohio.com/ you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Where a contract is made with a third party http://www.equipmentohio.com/ is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
All credit card information goes directly to authorize.net and is not collected or stored on our website. At http://www.equipmentohio.com/ we make ensuring your security while shopping on our site a top priority!
Information Collection, Use, and Sharing:
We are the sole owners of the information collected on this website. We only have access to collect information that you voluntarily give us via e-mail or other direct contact with you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside our organization, other than necessary to fulfill your request, e.g. to ship an order.
Your access to and control over Information: You may opt out of any future contacts from us at any time by contacting us via e-mail address or phone number given on our website.
We take precautions to protect your information. Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for “https” at the beginning of the address of the web page.
Refund / Cancellation Policy
Products may be returned to us if the item is unused and in all the original manufacturer’s packaging. In order for returns to be accepted, your items must be returned within 14 days from receipt of your order.
Upon receipt and inspection of returned product(s), your credit card will be credited for the amount paid for the item(s) minus the 20% restocking fee with a minimum restocking fee of $3.00. Customer is liable for the cost of shipping the item(s) back to us and is liable for any damage during the shipping process.
All used equipment and products are sold “As Is” and without any warranty.
Special factory direct orders are non-refundable.
Why do we charge restocking fees? Because we want to continue to keep prices as low as possible for you! When an item is returned, there are additional costs associated with processing the return. Companies that do not charge restocking fees pass the costs of their Returns Department onto their customers through higher priced items. Instead of raising our prices and charging every customer for frivolous returns costs, we only charge a restocking fee for items that are a standard return.
If any item or packaging is damaged or missing, or if you have any doubt about possible damage, you MUST do the following:
* Note it clearly on the delivery receipt before signing
Keep your copy of the delivery receipt
Contact us within 1 business day
Keep the damaged packing materials for inspection
Take pictures of the damaged items and packaging
Our warehouse gives great attention to packaging every order for shipment. Unfortunately damage does occur occasionally during transit and we must go to the carrier company to receive reimbursement for these damages. By signing the delivery receipt you are taking responsibility and ownership for the shipment in the condition noted. If part or all of your shipment is damaged and you did not note this in any way on the delivery receipt, we CANNOT guarantee any compensation for damages. By signing your name on the delivery receipt
without noting any damages, you are stating that you have received your shipment in acceptable condition.